অর্ডার, ডেলিভারি, অ্যাকাউন্ট ও সহায়তার জন্য প্রয়োজনীয় তথ্য ব্যবহার করা হয়। অর্ডারের জন্য চিকিৎসার রিপোর্ট বা জাতীয় পরিচয়পত্র পাঠানোর প্রয়োজন নেই।
Information we collect
We use information you provide, including your name, phone number, delivery address, optional email, order details and support messages. Creating an account also requires account credentials; passwords are stored as hashes. Where applicable, a payment reference is used to verify payment.
Why we use it
We use this information to confirm and fulfil orders, arrange delivery, manage accounts, respond to enquiries, handle returns and complaints, prevent misuse and maintain necessary business records.
Cookies and technical information
Essential cookies maintain your session, cart and website security. The website and hosting services may record technical information needed to operate and troubleshoot the service. Browser settings let you manage cookies; blocking essential cookies may affect login or checkout.
Who receives necessary details
Assigned couriers receive the delivery details they need. Payment services receive information needed for a payment when used. Hosting and service providers may process information to operate the website. We do not sell customer personal information. Information may also be disclosed where required by applicable law.
WhatsApp, phone and email
Choosing WhatsApp opens a third-party service subject to its own privacy terms. Share only what is needed for your enquiry. Never send passwords, OTPs, complete card details or medical records. Order verification may require your order number and the phone number used for the order.
Retention and your requests
Records are retained as needed for fulfilment, accounting, support, disputes and legal obligations. Access is limited to authorised personnel. Contact us to request access, correction or deletion where retention is no longer required. We may verify your identity using existing order details before acting.
Policy changes
Updates are published on this page with a revised date. Please review it when using the service.
Contact MDRx
35, Mitford Road, Dhaka 1100, Bangladesh.
Chat on WhatsApp Call +8801997960049
Email: mdrx.com.bd@gmail.com
Updated: 8 November 2026