Shipping & Delivery Policy

MDRx

অর্ডার নিশ্চিত করার সময় পণ্যের মজুত ও সম্ভাব্য ডেলিভারির সময় জানানো হবে। ডেলিভারি চার্জ চেকআউটে দেখানো হয়।

Delivery charges

Dhaka district: ৳70. Other districts: ৳120. The applicable charge and final payable total appear at checkout. Special arrangements require your agreement before dispatch.

Processing and delivery

We aim to process confirmed, in-stock orders within 1–2 business days. Estimated delivery after dispatch is 1–3 business days within Dhaka and 3–5 business days elsewhere. Holidays, remote coverage and courier disruption may affect estimates. We will contact you if an order cannot be fulfilled as confirmed.

Payment and tracking

Cash on delivery is currently available. Pay only the confirmed invoice amount. Tracking is available when the courier supplies a reference. Do not make advance payments to an account that is not displayed at checkout.

Receiving your order

Check the parcel condition on arrival. Keep packaging and invoice if an item appears damaged or incorrect, and contact us promptly. An unboxing video may help but is not mandatory for submitting a claim.

Contact MDRx

35, Mitford Road, Dhaka 1100, Bangladesh.
Phone: +8801997960049
Email: mdrx.com.bd@gmail.com

Updated: 7 November 2026